{"id":94259,"date":"2025-09-10T13:30:55","date_gmt":"2025-09-10T11:30:55","guid":{"rendered":"https:\/\/dev.bloomer.nl\/questions-frequemment-posees\/"},"modified":"2025-11-18T19:01:19","modified_gmt":"2025-11-18T18:01:19","slug":"questions-frequemment-posees","status":"publish","type":"page","link":"https:\/\/bloomer.nl\/fr\/questions-frequemment-posees\/","title":{"rendered":"Questions fr\u00e9quemment pos\u00e9es"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:50px;--awb-padding-bottom:50px;--awb-padding-top-small:0px;--awb-background-color:var(--awb-custom_color_1);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1357.44px;margin-left: calc(-1% \/ 2 );margin-right: calc(-1% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_5 1_5 fusion-flex-column\" style=\"--awb-z-index:11;--awb-container-position:absolute;--awb-bg-size:cover;--awb-width-large:20%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.475%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.475%;--awb-width-medium:20%;--awb-order-medium:0;--awb-spacing-right-medium:2.475%;--awb-spacing-left-medium:2.475%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0.495%;--awb-spacing-left-small:0.495%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-block\"><div class=\"fusion-image-element fusion-image-align-center fusion-no-small-visibility in-legacy-container\" style=\"text-align:center;--awb-caption-title-color:var(--awb-color6);--awb-caption-overlay-color:var(--awb-custom_color_5);--awb-caption-title-font-family:&quot;Gilroy Bold&quot;;--awb-caption-title-font-weight:400;--awb-caption-title-font-style:normal;--awb-caption-title-size:20px;--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"imageframe-align-center\"><span class=\" fusion-imageframe imageframe-none imageframe-1 awb-imageframe-style awb-imageframe-style-resa\"><img decoding=\"async\" width=\"132\" height=\"112\" title=\"small-cloud-soft-blue\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27132%27%20height%3D%27112%27%20viewBox%3D%270%200%20132%20112%27%3E%3Crect%20width%3D%27132%27%20height%3D%27112%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/bloomer.nl\/wp-content\/uploads\/2025\/09\/small-cloud-soft-blue.svg\" alt class=\"lazyload img-responsive wp-image-93403\"\/><div class=\"awb-imageframe-caption-container\"><div class=\"awb-imageframe-caption\"><h2 class=\"awb-imageframe-caption-title\">POURTOI<\/h2><\/div><\/div><\/span><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:30px;--awb-spacing-right-large:0.495%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0.495%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:0.495%;--awb-spacing-left-medium:0.495%;--awb-width-small:100%;--awb-order-small:0;--awb-margin-top-small:30px;--awb-spacing-right-small:0.495%;--awb-spacing-left-small:0.495%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:var(--awb-color2);--awb-margin-bottom:0px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:48px;\"><h1 class=\"fusion-title-heading title-heading-center\" style=\"font-family:&quot;Gilroy Medium&quot;;font-style:normal;font-weight:400;margin:0;font-size:1em;line-height:1.2;\">Questions fr\u00e9quemment pos\u00e9es<\/h1><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1357.44px;margin-left: calc(-1% \/ 2 );margin-right: calc(-1% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:0.495%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0.495%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:0.495%;--awb-spacing-left-medium:0.495%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0.495%;--awb-spacing-left-small:0.495%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-section-separator section-separator big-half-circle fusion-section-separator-1\" style=\"--awb-spacer-height:99px;--awb-svg-margin-left:0.495%;--awb-svg-margin-right:0.495%;--awb-svg-margin-left-medium:0.495%;--awb-svg-margin-right-medium:0.495%;--awb-svg-margin-left-small:0.495%;--awb-svg-margin-right-small:0.495%;--awb-divider-height:99px;--awb-spacer-padding-top:inherit;--awb-divider-height-small:50px;--awb-spacer-height-small:50px;--awb-sep-padding:0;--awb-svg-padding:0;\"><div class=\"fusion-section-separator-svg\"><svg class=\"fusion-big-half-circle-candy\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" width=\"100%\" height=\"100\" viewBox=\"0 0 100 100\" preserveAspectRatio=\"none\" fill=\"rgba(175,140,3,1)\"><path d=\"M0 0 C55 180 100 0 100 0 Z\"><\/path><\/svg><\/div><div class=\"fusion-section-separator-spacer\"><div class=\"fusion-section-separator-spacer-height\"><\/div><\/div><\/div><style>.fusion-panel, .fusion-panel:hover {\nborder-radius: 8px !important;\n}\n#accordian-1 .fusion-panel:hover, #accordian-5 .fusion-panel:hover,\n#accordian-8 .fusion-panel:hover, #accordian-12 .fusion-panel:hover {\n  background-color: var(--awb-custom_color_1) !important;\n}\n.fusion-accordian #accordian-1.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box, .fusion-accordian #accordian-5.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box, .fusion-accordian #accordian-8.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box, .fusion-accordian #accordian-12.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box {\n  color: var(--awb-color2) !important;\n}\n\n\n#accordian-2 .fusion-panel:hover, #accordian-6 .fusion-panel:hover, #accordian-9 .fusion-panel:hover, #accordian-13 .fusion-panel:hover {\n  background-color: var(--awb-color6) !important;\n}\n\n.fusion-accordian #accordian-2.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box, .fusion-accordian #accordian-6.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box, .fusion-accordian #accordian-9.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box, .fusion-accordian #accordian-13.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box {\n  color: var(--awb-color3) !important;\n}\n\n#accordian-3 .fusion-panel:hover, #accordian-7 .fusion-panel:hover, #accordian-10 .fusion-panel:hover, #accordian-14 .fusion-panel:hover {\n  background-color: var(--awb-color5) !important;\n}\n.fusion-accordian #accordian-3.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box, .fusion-accordian #accordian-7.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box, .fusion-accordian #accordian-10.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box, .fusion-accordian #accordian-14.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box {\n  color: var(--awb-color4) !important;\n}\n#accordian-4 .fusion-panel:hover, #accordian-11 .fusion-panel:hover {\n  background-color: var(--awb-custom_color_3) !important;\n}\n.fusion-accordian #accordian-4.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box, .fusion-accordian #accordian-11.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box {\n  color: var(--awb-custom_color_4) !important;\n}\n<\/style><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-small-visibility\" style=\"--link_color: var(--awb-color2);--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:-77px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1357.44px;margin-left: calc(-1% \/ 2 );margin-right: calc(-1% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_4_5 4_5 fusion-flex-column\" style=\"--awb-padding-top:20px;--awb-padding-right:20px;--awb-padding-bottom:20px;--awb-padding-left:20px;--awb-overflow:hidden;--awb-bg-color:var(--awb-color2);--awb-bg-color-hover:var(--awb-color2);--awb-bg-size:cover;--awb-border-radius:8px 8px 8px 8px;--awb-width-large:80%;--awb-margin-top-large:0px;--awb-spacing-right-large:0.61875%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0.61875%;--awb-width-medium:80%;--awb-order-medium:0;--awb-spacing-right-medium:0.61875%;--awb-spacing-left-medium:0.61875%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0.495%;--awb-spacing-left-small:0.495%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><style type=\"text\/css\">#accordian-1 .fusion-panel:hover,#accordian-1 .fusion-panel.hover{ background-color: var(--awb-color2) } #accordian-1 .fusion-panel { border-color:var(--awb-color1); border-width:0px; background-color:var(--awb-custom_color_1); }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: var(--awb-color2);}.fusion-accordian #accordian-1.fusion-toggle-icon-right .fusion-toggle-heading{ margin-right: 34px;}.fusion-accordian  #accordian-1 .panel-title a{font-family:\"Gilroy Medium\";font-style:normal;font-weight:400;}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){color:var(--awb-color2);}.fusion-accordian  #accordian-1 .toggle-content{color:var(--awb-color2);font-family:\"PP Mori Regular\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: var(--awb-color2);}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color2);}.fusion-accordian #accordian-1.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1.fusion-toggle-icon-unboxed .panel-title a.hover .fa-fusion-box { color: var(--awb-color2); }.fusion-faqs-wrapper .fusion-accordian #accordian-1 .panel-title a.active{ color: var(--awb-color2) !important;}.fusion-faqs-wrapper .fusion-accordian  #accordian-1.fusion-toggle-icon-unboxed .fusion-panel .panel-title a.active .fa-fusion-box{ color: var(--awb-color2) !important;}<\/style><div class=\"fusion-faq-shortcode faq-oker\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group  fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordian-1\"><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94526 questions-frequemment-posees \"><span class=\"entry-title rich-snippet-hidden\">Comment puis-je vous contacter ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-11-16T14:45:37+01:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_1-94526\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-94526\" href=\"#collapse-1-94526\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment puis-je vous contacter ?<\/div><\/a><\/h5><\/div><div id=\"collapse-1-94526\" aria-labelledby=\"faq_1-94526\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Nous sommes toujours facilement joignables. Pour toute question ou d\u00e9fi. <\/p>\n<p><strong>WhatsApp<br \/>\n<\/strong>+31 174-637400<br \/>\n<em>Du lundi au vendredi : 08h00 \u2013 17h30<\/em><br \/>\n<em>Samedi : 09h00 \u00e0 11h00<\/em><\/p>\n<p><strong>T\u00e9l\u00e9phone<\/strong><br \/>\n+31 174-637400<br \/>\n<em>Du lundi au vendredi : 08h00 \u2013 17h30<\/em><\/p>\n<p><strong>E-mail<\/strong><br \/>\ninfo@bloomer.nl<\/p>\n<p><strong>Chat<\/strong><br \/>\nVous pouvez d\u00e9marrer une conversation avec nous via le site web et la boutique en ligne en cliquant sur le bouton de chat en bas \u00e0 droite.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_4_5 4_5 fusion-flex-column\" style=\"--awb-padding-top:20px;--awb-padding-right:20px;--awb-padding-bottom:20px;--awb-padding-left:20px;--awb-overflow:hidden;--awb-bg-color:var(--awb-color3);--awb-bg-color-hover:var(--awb-color3);--awb-bg-size:cover;--awb-border-radius:8px 8px 8px 8px;--awb-width-large:80%;--awb-margin-top-large:20px;--awb-spacing-right-large:0.61875%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0.61875%;--awb-width-medium:80%;--awb-order-medium:0;--awb-spacing-right-medium:0.61875%;--awb-spacing-left-medium:0.61875%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0.495%;--awb-spacing-left-small:0.495%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color6);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:36px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;Gilroy Medium&quot;;font-style:normal;font-weight:400;margin:0;font-size:1em;line-height:120%;\">Questions sur l&rsquo;enregistrement<\/h2><\/div><style type=\"text\/css\">#accordian-2 .fusion-panel:hover,#accordian-2 .fusion-panel.hover{ background-color: var(--awb-color2) } #accordian-2 .fusion-panel { border-color:var(--awb-color6); border-width:0px; background-color:var(--awb-color6); }.fusion-accordian #accordian-2 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-2 .panel-title a .fa-fusion-box{ color: var(--awb-color3);}.fusion-accordian #accordian-2.fusion-toggle-icon-right .fusion-toggle-heading{ margin-right: 34px;}.fusion-accordian  #accordian-2 .panel-title a{font-family:\"Gilroy Medium\";font-style:normal;font-weight:400;}.fusion-accordian  #accordian-2 .panel-title a:not(:hover){color:var(--awb-color3);}.fusion-accordian  #accordian-2 .toggle-content{color:var(--awb-color3);font-family:\"PP Mori Regular\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-2 .panel-title a:hover,.fusion-accordian #accordian-2 .panel-title a.hover { color: var(--awb-color3);}.fusion-faq-shortcode .fusion-accordian #accordian-2 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color3);}.fusion-accordian #accordian-2.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-2.fusion-toggle-icon-unboxed .panel-title a.hover .fa-fusion-box { color: var(--awb-color3); }.fusion-faqs-wrapper .fusion-accordian #accordian-2 .panel-title a.active{ color: var(--awb-color3) !important;}.fusion-faqs-wrapper .fusion-accordian  #accordian-2.fusion-toggle-icon-unboxed .fusion-panel .panel-title a.active .fa-fusion-box{ color: var(--awb-color3) !important;}<\/style><div class=\"fusion-faq-shortcode faq-blue\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group  fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordian-2\"><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94360 questions-sur-lenregistrement \"><span class=\"entry-title rich-snippet-hidden\">Quand puis-je pr\u00e9tendre \u00e0 un compte chez Bloomer&nbsp;?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-11-16T14:18:51+01:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_2-94360\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-94360\" href=\"#collapse-2-94360\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quand puis-je pr\u00e9tendre \u00e0 un compte chez Bloomer&nbsp;?<\/div><\/a><\/h5><\/div><div id=\"collapse-2-94360\" aria-labelledby=\"faq_2-94360\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Vous \u00eates fleuriste avec un magasin physique ou styliste floral avec un num\u00e9ro de TVA et\/ou de chambre de commerce dans le commerce des fleurs et des plantes ? Vous \u00eates alors \u00e0 la bonne adresse. <a href=\"https:\/\/bloomer.nl\/zo-werkt-klant-worden\/\">Inscrivez-vous ici<\/a> et nous vous contacterons rapidement.  Nous sommes tr\u00e8s curieux de vous conna\u00eetre, vous et votre entreprise. \u00c0 bient\u00f4t!<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94359 questions-sur-lenregistrement \"><span class=\"entry-title rich-snippet-hidden\">Comment puis-je devenir client ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-11-16T14:45:50+01:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_2-94359\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-94359\" href=\"#collapse-2-94359\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment puis-je devenir client ?<\/div><\/a><\/h5><\/div><div id=\"collapse-2-94359\" aria-labelledby=\"faq_2-94359\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Vous \u00eates fleuriste avec un magasin physique ou styliste floral avec un num\u00e9ro de TVA et\/ou de chambre de commerce dans le commerce des fleurs et des plantes ? Vous \u00eates alors \u00e0 la bonne adresse. <a href=\"https:\/\/bloomer.nl\/zo-werkt-klant-worden\/\">Inscrivez-vous ici<\/a> et nous vous contacterons rapidement.  Nous sommes tr\u00e8s curieux de vous conna\u00eetre, vous et votre entreprise. \u00c0 bient\u00f4t!<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94527 questions-sur-lenregistrement \"><span class=\"entry-title rich-snippet-hidden\">Comment traitez-vous mes donn\u00e9es personnelles ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-11-16T14:45:44+01:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_2-94527\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-94527\" href=\"#collapse-2-94527\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment traitez-vous mes donn\u00e9es personnelles ?<\/div><\/a><\/h5><\/div><div id=\"collapse-2-94527\" aria-labelledby=\"faq_2-94527\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Les r\u00e8gles concernant la protection des donn\u00e9es personnelles sont \u00e9tablies dans la loi RGPD sur la confidentialit\u00e9. L&rsquo;Autorit\u00e9 de protection des donn\u00e9es veille au respect de cette loi. En tant qu&rsquo;organisation, nous sommes donc tenus de traiter vos donn\u00e9es personnelles de la mani\u00e8re la plus s\u00fbre, confidentielle et soigneuse possible.  <\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_4_5 4_5 fusion-flex-column\" style=\"--awb-padding-top:20px;--awb-padding-right:20px;--awb-padding-bottom:20px;--awb-padding-left:20px;--awb-overflow:hidden;--awb-bg-color:var(--awb-color4);--awb-bg-color-hover:var(--awb-color4);--awb-bg-size:cover;--awb-border-radius:8px 8px 8px 8px;--awb-width-large:80%;--awb-margin-top-large:20px;--awb-spacing-right-large:0.61875%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0.61875%;--awb-width-medium:80%;--awb-order-medium:0;--awb-spacing-right-medium:0.61875%;--awb-spacing-left-medium:0.61875%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0.495%;--awb-spacing-left-small:0.495%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:var(--awb-color5);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;Gilroy Medium&quot;;font-style:normal;font-weight:400;margin:0;\">Questions sur la boutique en ligne<\/h3><\/div><style type=\"text\/css\">#accordian-3 .fusion-panel:hover,#accordian-3 .fusion-panel.hover{ background-color: var(--awb-color2) } #accordian-3 .fusion-panel { border-color:var(--awb-color1); border-width:0px; background-color:var(--awb-color5); }.fusion-accordian #accordian-3 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-3 .panel-title a .fa-fusion-box{ color: var(--awb-color4);}.fusion-accordian #accordian-3.fusion-toggle-icon-right .fusion-toggle-heading{ margin-right: 34px;}.fusion-accordian  #accordian-3 .panel-title a{font-family:\"Gilroy Medium\";font-style:normal;font-weight:400;}.fusion-accordian  #accordian-3 .panel-title a:not(:hover){color:var(--awb-color4);}.fusion-accordian  #accordian-3 .toggle-content{color:var(--awb-color4);font-family:\"PP Mori Regular\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-3 .panel-title a:hover,.fusion-accordian #accordian-3 .panel-title a.hover { color: var(--awb-color4);}.fusion-faq-shortcode .fusion-accordian #accordian-3 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color4);}.fusion-accordian #accordian-3.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-3.fusion-toggle-icon-unboxed .panel-title a.hover .fa-fusion-box { color: var(--awb-color4); }.fusion-faqs-wrapper .fusion-accordian #accordian-3 .panel-title a.active{ color: var(--awb-color4) !important;}.fusion-faqs-wrapper .fusion-accordian  #accordian-3.fusion-toggle-icon-unboxed .fusion-panel .panel-title a.active .fa-fusion-box{ color: var(--awb-color4) !important;}<\/style><div class=\"fusion-faq-shortcode faq-red\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group  fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordian-3\"><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94402 questions-sur-la-boutique-en-ligne \"><span class=\"entry-title rich-snippet-hidden\">J&rsquo;ai des questions sur un produit sp\u00e9cifique. Comment puis-je les poser ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-09-22T11:47:36+02:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_3-94402\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-3\" data-target=\"#collapse-3-94402\" href=\"#collapse-3-94402\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">J&rsquo;ai des questions sur un produit sp\u00e9cifique. Comment puis-je les poser ?<\/div><\/a><\/h5><\/div><div id=\"collapse-3-94402\" aria-labelledby=\"faq_3-94402\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><a href=\"https:\/\/bloomer.nl\/contact\/\">Contactez-nous<\/a>, nous sommes l\u00e0 pour vous aider et vous conseiller. Nous en serions ravis ! <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94405 questions-sur-la-boutique-en-ligne \"><span class=\"entry-title rich-snippet-hidden\">J&rsquo;ai cliqu\u00e9 par erreur sur un produit que je ne souhaite pas. Que faire maintenant ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-11-16T14:47:21+01:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_3-94405\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-3\" data-target=\"#collapse-3-94405\" href=\"#collapse-3-94405\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">J&rsquo;ai cliqu\u00e9 par erreur sur un produit que je ne souhaite pas. Que faire maintenant ?<\/div><\/a><\/h5><\/div><div id=\"collapse-3-94405\" aria-labelledby=\"faq_3-94405\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Geen paniek, kan gebeuren! Bel ons even dan passen we het handmatig voor je aan. Je bereikt ons op doordeweekse dagen op (telefonisch of via Whatsapp): <strong>+31 174-637400.<\/strong>  <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94403 questions-sur-la-boutique-en-ligne \"><span class=\"entry-title rich-snippet-hidden\">Je ne trouve pas un produit dans la boutique en ligne. Comment puis-je l&rsquo;obtenir ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-06T07:36:55+02:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_3-94403\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-3\" data-target=\"#collapse-3-94403\" href=\"#collapse-3-94403\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Je ne trouve pas un produit dans la boutique en ligne. Comment puis-je l&rsquo;obtenir ?<\/div><\/a><\/h5><\/div><div id=\"collapse-3-94403\" aria-labelledby=\"faq_3-94403\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Faire en sorte que vous obteniez ce que vous cherchez, c&rsquo;est notre priorit\u00e9. N&rsquo;h\u00e9sitez pas \u00e0 nous indiquer le produit que vous souhaitez et nous ferons notre possible pour vous le procurer.  <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94408 questions-sur-la-boutique-en-ligne \"><span class=\"entry-title rich-snippet-hidden\">J&rsquo;ai oubli\u00e9 mon mot de passe, que faire ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-09-10T14:24:50+02:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_3-94408\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-3\" data-target=\"#collapse-3-94408\" href=\"#collapse-3-94408\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">J&rsquo;ai oubli\u00e9 mon mot de passe, que faire ?<\/div><\/a><\/h5><\/div><div id=\"collapse-3-94408\" aria-labelledby=\"faq_3-94408\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Ne vous inqui\u00e9tez pas ! Prenez <a href=\"https:\/\/bloomer.nl\/contact\/\">contact<\/a> avec nous et nous veillerons \u00e0 ce que vous puissiez vous reconnecter rapidement. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94406 questions-sur-la-boutique-en-ligne \"><span class=\"entry-title rich-snippet-hidden\">Comment confirmer ma commande ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-09-10T14:24:35+02:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_3-94406\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-3\" data-target=\"#collapse-3-94406\" href=\"#collapse-3-94406\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment confirmer ma commande ?<\/div><\/a><\/h5><\/div><div id=\"collapse-3-94406\" aria-labelledby=\"faq_3-94406\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Tout ce que vous ajoutez \u00e0 votre panier devient automatiquement une commande apr\u00e8s 10 minutes. Veillez donc \u00e0 bien v\u00e9rifier les quantit\u00e9s que vous ajoutez dans votre panier. D\u00e8s que vous aurez appuy\u00e9 sur confirmer, vous recevrez une confirmation de votre commande.  <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94361 questions-sur-la-boutique-en-ligne \"><span class=\"entry-title rich-snippet-hidden\">Comment s\u00e9lectionner une date de livraison&nbsp;?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-06T07:36:58+02:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_3-94361\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-3\" data-target=\"#collapse-3-94361\" href=\"#collapse-3-94361\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment s\u00e9lectionner une date de livraison&nbsp;?<\/div><\/a><\/h5><\/div><div id=\"collapse-3-94361\" aria-labelledby=\"faq_3-94361\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>D\u00e8s que vous choisissez un certain assortiment, vous voyez automatiquement les jours de livraison. Cliquez sur le jour id\u00e9al et voil\u00e0&nbsp;! <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94362 questions-sur-la-boutique-en-ligne \"><span class=\"entry-title rich-snippet-hidden\">Comment fonctionne la boutique en ligne ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-06T07:37:10+02:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_3-94362\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-3\" data-target=\"#collapse-3-94362\" href=\"#collapse-3-94362\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment fonctionne la boutique en ligne ?<\/div><\/a><\/h5><\/div><div id=\"collapse-3-94362\" aria-labelledby=\"faq_3-94362\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><ol>\n<li>Acc\u00e9dez \u00e0 la boutique en ligne Bloomer.<\/li>\n<li>Choisissez parmi les cat\u00e9gories de produits : Fleurs, Plantes ou Accessoires et cliquez sur l&rsquo;une des boutiques.<\/li>\n<li>Cliquez sur le jour de livraison disponible et choisissez votre cr\u00e9neau.<\/li>\n<li>Ajoutez ensuite des produits \u00e0 votre panier en saisissant la quantit\u00e9 et en appuyant sur le signe +.<\/li>\n<li>\u00c0 la fin de la journ\u00e9e, vous recevrez une confirmation de votre commande totale.<\/li>\n<\/ol>\n<p>ATTENTION : lorsque vous avez ajout\u00e9 des produits \u00e0 votre panier, la commande sera <u>automatiquement valid\u00e9e<\/u> apr\u00e8s 10 minutes. Si vous souhaitez modifier ou annuler quelque chose apr\u00e8s ces 10 minutes, veuillez prendre <a href=\"https:\/\/bloomer.nl\/contact\/\">contact<\/a> avec nous. Votre panier reste visible tout au long de la journ\u00e9e, mais ne peut pas \u00eatre modifi\u00e9.  <\/p>\n<p>Vous rencontrez des difficult\u00e9s ? N&rsquo;h\u00e9sitez pas \u00e0 nous <g id=\"gid_0\">contacter<\/g>, nous vous guiderons avec plaisir pour votre premi\u00e8re commande. Une fois que vous aurez compris le syst\u00e8me, ce sera un jeu d&rsquo;enfant !  <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94363 questions-sur-la-boutique-en-ligne \"><span class=\"entry-title rich-snippet-hidden\">Comment puis-je me connecter&nbsp;?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-06T07:36:58+02:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_3-94363\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-3\" data-target=\"#collapse-3-94363\" href=\"#collapse-3-94363\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment puis-je me connecter&nbsp;?<\/div><\/a><\/h5><\/div><div id=\"collapse-3-94363\" aria-labelledby=\"faq_3-94363\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Voyez-vous le bouton vert \u00ab&nbsp;Webshop&nbsp;\u00bb en haut \u00e0 droite de cette page&nbsp;? Un simple clic vous permettra d\u2019acc\u00e9der \u00e0 la <g id=\"gid_0\">boutique en ligne Bloomer<\/g>. Place au shopping&nbsp;!  <\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_4_5 4_5 fusion-flex-column\" style=\"--awb-padding-top:20px;--awb-padding-right:20px;--awb-padding-bottom:20px;--awb-padding-left:20px;--awb-overflow:hidden;--awb-bg-color:var(--awb-custom_color_4);--awb-bg-color-hover:var(--awb-custom_color_4);--awb-bg-size:cover;--awb-border-radius:8px 8px 8px 8px;--awb-width-large:80%;--awb-margin-top-large:20px;--awb-spacing-right-large:0.61875%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0.61875%;--awb-width-medium:80%;--awb-order-medium:0;--awb-spacing-right-medium:0.61875%;--awb-spacing-left-medium:0.61875%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0.495%;--awb-spacing-left-small:0.495%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:var(--awb-custom_color_3);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Questions concernant votre commande<\/h3><\/div><style type=\"text\/css\">#accordian-4 .fusion-panel:hover,#accordian-4 .fusion-panel.hover{ background-color: var(--awb-color2) } #accordian-4 .fusion-panel { border-color:var(--awb-color1); border-width:0px; background-color:var(--awb-custom_color_3); }.fusion-accordian #accordian-4 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-4 .panel-title a .fa-fusion-box{ color: var(--awb-custom_color_4);}.fusion-accordian #accordian-4.fusion-toggle-icon-right .fusion-toggle-heading{ margin-right: 34px;}.fusion-accordian  #accordian-4 .panel-title a{font-family:\"Gilroy Medium\";font-style:normal;font-weight:400;}.fusion-accordian  #accordian-4 .panel-title a:not(:hover){color:var(--awb-custom_color_4);}.fusion-accordian  #accordian-4 .toggle-content{color:var(--awb-custom_color_4);font-family:\"PP Mori Regular\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-4 .panel-title a:hover,.fusion-accordian #accordian-4 .panel-title a.hover { color: var(--awb-custom_color_4);}.fusion-faq-shortcode .fusion-accordian #accordian-4 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-custom_color_4);}.fusion-accordian #accordian-4.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-4.fusion-toggle-icon-unboxed .panel-title a.hover .fa-fusion-box { color: var(--awb-custom_color_4); }.fusion-faqs-wrapper .fusion-accordian #accordian-4 .panel-title a.active{ color: var(--awb-custom_color_4) !important;}.fusion-faqs-wrapper .fusion-accordian  #accordian-4.fusion-toggle-icon-unboxed .fusion-panel .panel-title a.active .fa-fusion-box{ color: var(--awb-custom_color_4) !important;}<\/style><div class=\"fusion-faq-shortcode faq-green\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group  fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordian-4\"><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94350 questions-concernant-votre-commande \"><span class=\"entry-title rich-snippet-hidden\">Puis-je retourner des produits ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-06T07:36:33+02:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_4-94350\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-4\" data-target=\"#collapse-4-94350\" href=\"#collapse-4-94350\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Puis-je retourner des produits ?<\/div><\/a><\/h5><\/div><div id=\"collapse-4-94350\" aria-labelledby=\"faq_4-94350\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Non, ce n&rsquo;est pas possible. Si vous recevez un produit incomplet ou endommag\u00e9 de notre part, nous le r\u00e9soudrons bien s\u00fbr. Dans ce cas, veuillez nous contacter.  <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94386 questions-concernant-votre-commande \"><span class=\"entry-title rich-snippet-hidden\">Vendez-vous \u00e9galement des produits durables ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-06T07:36:34+02:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_4-94386\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-4\" data-target=\"#collapse-4-94386\" href=\"#collapse-4-94386\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Vendez-vous \u00e9galement des produits durables ?<\/div><\/a><\/h5><\/div><div id=\"collapse-4-94386\" aria-labelledby=\"faq_4-94386\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Absolument ! Nous proposons notamment des produits biologiques, certifi\u00e9s Planet Proof et SKAL. Dans notre boutique en ligne Bloomer, vous pouvez m\u00eame voir en haut \u00e0 droite le pourcentage de produits durables disponibles dans la boutique \u00e0 ce moment-l\u00e0. Nous collaborons \u00e9galement avec le Barom\u00e8tre du Fleuriste Durable.   <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94397 questions-concernant-votre-commande \"><span class=\"entry-title rich-snippet-hidden\">Comment fonctionnent les listes de commandes ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-09-22T11:52:45+02:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_4-94397\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-4\" data-target=\"#collapse-4-94397\" href=\"#collapse-4-94397\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment fonctionnent les listes de commandes ?<\/div><\/a><\/h5><\/div><div id=\"collapse-4-94397\" aria-labelledby=\"faq_4-94397\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Vous le savez d\u00e9j\u00e0 tr\u00e8s bien : lors des jours f\u00e9ri\u00e9s comme la f\u00eate des m\u00e8res et la Saint-Valentin, on ach\u00e8te beaucoup plus de fleurs. Pour vous aider \u00e0 en tirer le meilleur parti, vous b\u00e9n\u00e9ficiez ces jours-l\u00e0 de Super Offres. Personnellement s\u00e9lectionn\u00e9es par nos acheteurs. Nous travaillons \u00e9galement avec une liste de commandes juste avant les jours f\u00e9ri\u00e9s charg\u00e9s. Nous l&rsquo;envoyons bien \u00e0 l&rsquo;avance \u00e0 tous nos clients afin que vous soyez d\u00e9j\u00e0 assur\u00e9 de votre commande de fleurs. Pratique !     <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94395 questions-concernant-votre-commande \"><span class=\"entry-title rich-snippet-hidden\">Quels sont les jours de livraison ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-11-16T14:48:51+01:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_4-94395\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-4\" data-target=\"#collapse-4-94395\" href=\"#collapse-4-94395\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quels sont les jours de livraison ?<\/div><\/a><\/h5><\/div><div id=\"collapse-4-94395\" aria-labelledby=\"faq_4-94395\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Les jours de livraison exacts d\u00e9pendent de l&rsquo;option de livraison que vous choisissez.<\/p>\n<p>Si vous choisissez la livraison par nos soins, vous \u00eates assur\u00e9 d&rsquo;une livraison de nuit. Nos cr\u00e9neaux de livraison sp\u00e9cifiques : nuit du lundi, mercredi et vendredi. Ainsi, votre commande sera pr\u00eate dans votre magasin le mardi, jeudi ou samedi matin. Nous livrons votre stock pendant la nuit pour que vous puissiez impressionner vos clients d\u00e8s le matin ;-). Si votre commande est livr\u00e9e par l&rsquo;un de nos partenaires logistiques, veuillez prendre <a href=\"https:\/\/bloomer.nl\/bloomer-service-team\/\">contact<\/a> avec nous.    <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94393 questions-concernant-votre-commande \"><span class=\"entry-title rich-snippet-hidden\">Mes fleurs sont endommag\u00e9es, que faites-vous \u00e0 ce sujet ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-09-22T11:51:45+02:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_4-94393\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-4\" data-target=\"#collapse-4-94393\" href=\"#collapse-4-94393\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Mes fleurs sont endommag\u00e9es, que faites-vous \u00e0 ce sujet ?<\/div><\/a><\/h5><\/div><div id=\"collapse-4-94393\" aria-labelledby=\"faq_4-94393\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Ah, pourtant nous sommes si prudents&#8230; Ce n&rsquo;est pas intentionnel, mais cela peut parfois arriver avec des produits fragiles comme les fleurs. N&rsquo;h\u00e9sitez pas \u00e0 nous le signaler (imm\u00e9diatement apr\u00e8s la livraison !). Nous chercherons ensemble une solution appropri\u00e9e.  <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94352 questions-concernant-votre-commande \"><span class=\"entry-title rich-snippet-hidden\">Ma commande (ou une partie de celle-ci) n&rsquo;est pas arriv\u00e9e, que faire ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-06T07:36:28+02:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_4-94352\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-4\" data-target=\"#collapse-4-94352\" href=\"#collapse-4-94352\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Ma commande (ou une partie de celle-ci) n&rsquo;est pas arriv\u00e9e, que faire ?<\/div><\/a><\/h5><\/div><div id=\"collapse-4-94352\" aria-labelledby=\"faq_4-94352\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>C&rsquo;est tr\u00e8s ennuyeux ! N&rsquo;h\u00e9sitez pas \u00e0 <a href=\"https:\/\/bloomer.nl\/contact\/\">nous<\/a> contacter et nous trouverons une solution ad\u00e9quate dans les plus brefs d\u00e9lais. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94400 questions-concernant-votre-commande \"><span class=\"entry-title rich-snippet-hidden\">Comment puis-je modifier ou annuler ma commande ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-09-22T11:50:18+02:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_4-94400\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-4\" data-target=\"#collapse-4-94400\" href=\"#collapse-4-94400\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment puis-je modifier ou annuler ma commande ?<\/div><\/a><\/h5><\/div><div id=\"collapse-4-94400\" aria-labelledby=\"faq_4-94400\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Veuillez prendre <a href=\"https:\/\/bloomer.nl\/contact\/\">contact<\/a> avec nous et nous nous assurerons que tout soit correctement trait\u00e9.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94407 questions-concernant-votre-commande \"><span class=\"entry-title rich-snippet-hidden\">Comment puis-je passer commande&nbsp;?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-11-16T14:52:42+01:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_4-94407\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-4\" data-target=\"#collapse-4-94407\" href=\"#collapse-4-94407\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment puis-je passer commande&nbsp;?<\/div><\/a><\/h5><\/div><div id=\"collapse-4-94407\" aria-labelledby=\"faq_4-94407\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Nous serons ravis de vous aider et de vous conseiller par t\u00e9l\u00e9phone, mais les commandes proprement dites ne peuvent \u00eatre pass\u00e9es qu\u2019en ligne.<br \/>\nD\u00e8s que vous vous serez inscrit aupr\u00e8s de nous et que votre compte Bloomer sera d\u00e9finitif, vous pourrez vous connecter \u00e0 notre boutique en ligne Bloomer avec vos identifiants.<\/p>\n<ol>\n<li>Connectez-vous \u00e0 la boutique en ligne Bloomer.<\/li>\n<li>Choisissez parmi les cat\u00e9gories de produits : Fleurs, Plantes ou Accessoires et cliquez sur l&rsquo;une des boutiques.<\/li>\n<li>Cliquez sur l\u2019ic\u00f4ne du calendrier en haut \u00e0 droite pour s\u00e9lectionner le jour de livraison souhait\u00e9.<\/li>\n<li>Ajoutez ensuite des produits \u00e0 votre panier en cliquant sur le signe +.<\/li>\n<\/ol>\n<p>ATTENTION : lorsque vous avez ajout\u00e9 des produits \u00e0 votre panier, la commande sera <u>automatiquement<\/u> transmise apr\u00e8s 10 minutes. Les produits que vous souhaitez retrouver facilement ult\u00e9rieurement, mais que vous ne voulez pas commander imm\u00e9diatement, peuvent \u00eatre ajout\u00e9s \u00e0 vos Favoris. Si cela ne s&rsquo;est pas bien pass\u00e9 et que vous souhaitez encore modifier ou annuler quelque chose apr\u00e8s ces 10 minutes, veuillez prendre <g id=\"gid_1\">contact<\/g>. Votre panier est visible pendant la journ\u00e9e, mais non modifiable.   <\/p>\n<p>Vous rencontrez des difficult\u00e9s ? N&rsquo;h\u00e9sitez pas \u00e0 nous <g id=\"gid_0\">contacter<\/g>, nous vous guiderons avec plaisir pour votre premi\u00e8re commande. Une fois que vous aurez compris le syst\u00e8me, ce sera un jeu d&rsquo;enfant !  <\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_4_5 4_5 fusion-flex-column\" style=\"--awb-padding-top:20px;--awb-padding-right:20px;--awb-padding-bottom:20px;--awb-padding-left:20px;--awb-overflow:hidden;--awb-bg-color:var(--awb-color2);--awb-bg-color-hover:var(--awb-color2);--awb-bg-size:cover;--awb-border-radius:8px 8px 8px 8px;--awb-width-large:80%;--awb-margin-top-large:20px;--awb-spacing-right-large:0.61875%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0.61875%;--awb-width-medium:80%;--awb-order-medium:0;--awb-spacing-right-medium:0.61875%;--awb-spacing-left-medium:0.61875%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0.495%;--awb-spacing-left-small:0.495%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:var(--awb-custom_color_1);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Questions sur la livraison<\/h3><\/div><style type=\"text\/css\">#accordian-5 .fusion-panel:hover,#accordian-5 .fusion-panel.hover{ background-color: var(--awb-color2) } #accordian-5 .fusion-panel { border-color:var(--awb-color1); border-width:0px; background-color:var(--awb-custom_color_1); }.fusion-accordian #accordian-5 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-5 .panel-title a .fa-fusion-box{ color: var(--awb-color2);}.fusion-accordian #accordian-5.fusion-toggle-icon-right .fusion-toggle-heading{ margin-right: 34px;}.fusion-accordian  #accordian-5 .panel-title a{font-family:\"Gilroy Medium\";font-style:normal;font-weight:400;}.fusion-accordian  #accordian-5 .panel-title a:not(:hover){color:var(--awb-color2);}.fusion-accordian  #accordian-5 .toggle-content{color:var(--awb-color2);font-family:\"PP Mori Regular\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-5 .panel-title a:hover,.fusion-accordian #accordian-5 .panel-title a.hover { color: var(--awb-color2);}.fusion-faq-shortcode .fusion-accordian #accordian-5 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color2);}.fusion-accordian #accordian-5.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-5.fusion-toggle-icon-unboxed .panel-title a.hover .fa-fusion-box { color: var(--awb-color2); }.fusion-faqs-wrapper .fusion-accordian #accordian-5 .panel-title a.active{ color: var(--awb-color2) !important;}.fusion-faqs-wrapper .fusion-accordian  #accordian-5.fusion-toggle-icon-unboxed .fusion-panel .panel-title a.active .fa-fusion-box{ color: var(--awb-color2) !important;}<\/style><div class=\"fusion-faq-shortcode faq-oker\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group  fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordian-5\"><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94349 questions-sur-la-livraison \"><span class=\"entry-title rich-snippet-hidden\">Pourquoi livrez-vous les fleurs \u00e0 sec ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-06T07:36:41+02:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_5-94349\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-5\" data-target=\"#collapse-5-94349\" href=\"#collapse-5-94349\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Pourquoi livrez-vous les fleurs \u00e0 sec ?<\/div><\/a><\/h5><\/div><div id=\"collapse-5-94349\" aria-labelledby=\"faq_5-94349\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><strong>C&rsquo;est meilleur pour la qualit\u00e9<\/strong><br \/>\nDe plus, les fleurs peuvent tr\u00e8s bien rester un moment sans eau si vous les gardez au frais et \u00ab endormies \u00bb au pr\u00e9alable. C&rsquo;est exactement ce que nous faisons ! En outre, elles ne m\u00fbrissent pas davantage, ce qui fait qu&rsquo;elles arrivent chez vous exactement dans la bonne phase de floraison et fra\u00eeches et fruit\u00e9es !  <\/p>\n<p><strong>C&rsquo;est plus s\u00fbr<\/strong><br \/>\nSans eau, nous pouvons emballer vos fleurs de mani\u00e8re beaucoup plus solide et plus propre. Et plus c&rsquo;est sec, moins il y a de risques de maladies et de champignons. <\/p>\n<p><strong>C&rsquo;est plus efficace et plus durable<\/strong><br \/>\nLa Bloomerbox empilable \u00e9conomise \u00e9norm\u00e9ment d&rsquo;espace ; plus de commandes dans un camion, moins de trajets. De plus, nous r\u00e9utilisons chaque Bloomerbox \u00e0 chaque fois. <\/p>\n<p><strong>De quelle mani\u00e8re livrez-vous ?<\/strong><br \/>\nTous nos produits sont livr\u00e9s dans notre Bloomerbox sp\u00e9ciale. Un bac \u00e0 fleurs r\u00e9utilisable et empilable et 100 % recyclable. Super efficace et comme si vous d\u00e9balliez un cadeau \u00e0 chaque fois.  <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94399 questions-sur-la-livraison \"><span class=\"entry-title rich-snippet-hidden\">J&rsquo;ai des Bloomerboxes dans mon magasin. Comment puis-je les signaler pour un retour ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-09-22T11:51:29+02:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_5-94399\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-5\" data-target=\"#collapse-5-94399\" href=\"#collapse-5-94399\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">J&rsquo;ai des Bloomerboxes dans mon magasin. Comment puis-je les signaler pour un retour ?<\/div><\/a><\/h5><\/div><div id=\"collapse-5-94399\" aria-labelledby=\"faq_5-94399\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Contactez-nous, nous viendrons les r\u00e9cup\u00e9rer chez vous d\u00e8s que possible.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94401 questions-sur-la-livraison \"><span class=\"entry-title rich-snippet-hidden\">Quand mes fleurs seront-elles livr\u00e9es ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-09-22T11:50:58+02:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_5-94401\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-5\" data-target=\"#collapse-5-94401\" href=\"#collapse-5-94401\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quand mes fleurs seront-elles livr\u00e9es ?<\/div><\/a><\/h5><\/div><div id=\"collapse-5-94401\" aria-labelledby=\"faq_5-94401\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Nous organisons la livraison de votre commande dans votre magasin le plus rapidement possible. Nous le faisons avec nos chauffeurs ou l&rsquo;un de nos partenaires. Vous pouvez \u00e9galement venir chercher votre commande vous-m\u00eame. Selon ce qui vous convient le mieux. Contactez-nous si vous souhaitez discuter des options.     <\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_4_5 4_5 fusion-flex-column\" style=\"--awb-padding-top:20px;--awb-padding-right:20px;--awb-padding-bottom:20px;--awb-padding-left:20px;--awb-overflow:hidden;--awb-bg-color:var(--awb-color3);--awb-bg-color-hover:var(--awb-color3);--awb-bg-size:cover;--awb-border-radius:8px 8px 8px 8px;--awb-width-large:80%;--awb-margin-top-large:20px;--awb-spacing-right-large:0.61875%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0.61875%;--awb-width-medium:80%;--awb-order-medium:0;--awb-spacing-right-medium:0.61875%;--awb-spacing-left-medium:0.61875%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0.495%;--awb-spacing-left-small:0.495%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-6 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:var(--awb-color6);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Questions concernant votre paiement<\/h3><\/div><style type=\"text\/css\">#accordian-6 .fusion-panel:hover,#accordian-6 .fusion-panel.hover{ background-color: var(--awb-color2) } #accordian-6 .fusion-panel { border-color:var(--awb-color1); border-width:0px; background-color:var(--awb-color6); }.fusion-accordian #accordian-6 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-6 .panel-title a .fa-fusion-box{ color: var(--awb-color3);}.fusion-accordian #accordian-6.fusion-toggle-icon-right .fusion-toggle-heading{ margin-right: 34px;}.fusion-accordian  #accordian-6 .panel-title a{font-family:\"Gilroy Medium\";font-style:normal;font-weight:400;}.fusion-accordian  #accordian-6 .panel-title a:not(:hover){color:var(--awb-color3);}.fusion-accordian  #accordian-6 .toggle-content{color:var(--awb-color3);font-family:\"PP Mori Regular\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-6 .panel-title a:hover,.fusion-accordian #accordian-6 .panel-title a.hover { color: var(--awb-color3);}.fusion-faq-shortcode .fusion-accordian #accordian-6 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color3);}.fusion-accordian #accordian-6.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-6.fusion-toggle-icon-unboxed .panel-title a.hover .fa-fusion-box { color: var(--awb-color3); }.fusion-faqs-wrapper .fusion-accordian #accordian-6 .panel-title a.active{ color: var(--awb-color3) !important;}.fusion-faqs-wrapper .fusion-accordian  #accordian-6.fusion-toggle-icon-unboxed .fusion-panel .panel-title a.active .fa-fusion-box{ color: var(--awb-color3) !important;}<\/style><div class=\"fusion-faq-shortcode faq-blue\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group  fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordian-6\"><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94264 questions-concernant-votre-paiement \"><span class=\"entry-title rich-snippet-hidden\">O\u00f9 puis-je trouver mes factures&nbsp;?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-06T07:36:31+02:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_6-94264\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-6\" data-target=\"#collapse-6-94264\" href=\"#collapse-6-94264\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">O\u00f9 puis-je trouver mes factures&nbsp;?<\/div><\/a><\/h5><\/div><div id=\"collapse-6-94264\" aria-labelledby=\"faq_6-94264\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Lorsque vous vous connectez \u00e0 la boutique en ligne, cliquez sur l\u2019ic\u00f4ne de personnage en haut \u00e0 droite. Dans le menu qui se d\u00e9roule, choisissez \u00ab&nbsp;factures&nbsp;\u00bb. Sur cette page, vous retrouverez toutes vos factures.  <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94265 questions-concernant-votre-paiement \"><span class=\"entry-title rich-snippet-hidden\">Que se passe-t-il en cas de retard de paiement ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-31T10:22:02+01:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_6-94265\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-6\" data-target=\"#collapse-6-94265\" href=\"#collapse-6-94265\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Que se passe-t-il en cas de retard de paiement ?<\/div><\/a><\/h5><\/div><div id=\"collapse-6-94265\" aria-labelledby=\"faq_6-94265\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Nous esp\u00e9rons naturellement que cela ne se produira pas, mais les circonstances peuvent parfois l&rsquo;occasionner. Si le paiement n&rsquo;est pas effectu\u00e9 dans les 5 jours, vous recevrez un rappel par e-mail. Si le paiement n&rsquo;est toujours pas finalis\u00e9 apr\u00e8s cela, nous prendrons contact avec vous.   <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94377 questions-concernant-votre-paiement \"><span class=\"entry-title rich-snippet-hidden\">Quels sont les moyens de paiement disponibles ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-06T07:36:36+02:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_6-94377\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-6\" data-target=\"#collapse-6-94377\" href=\"#collapse-6-94377\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quels sont les moyens de paiement disponibles ?<\/div><\/a><\/h5><\/div><div id=\"collapse-6-94377\" aria-labelledby=\"faq_6-94377\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Pour chaque commande que vous passez, vous recevez une facture. Celle-ci doit \u00eatre r\u00e9gl\u00e9e dans les 5 jours. Cela peut se faire de la mani\u00e8re suivante :  <\/p>\n<ul>\n<li>iDEAL<\/li>\n<li>Pr\u00e9l\u00e8vement automatique<\/li>\n<li>Virement bancaire<\/li>\n<li>Bancontact (Belgique)<\/li>\n<li>Sofort (Allemagne)<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_4_5 4_5 fusion-flex-column\" style=\"--awb-padding-top:20px;--awb-padding-right:20px;--awb-padding-bottom:20px;--awb-padding-left:20px;--awb-overflow:hidden;--awb-bg-color:var(--awb-color4);--awb-bg-color-hover:var(--awb-color4);--awb-bg-size:cover;--awb-border-radius:8px 8px 8px 8px;--awb-width-large:80%;--awb-margin-top-large:20px;--awb-spacing-right-large:0.61875%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0.61875%;--awb-width-medium:80%;--awb-order-medium:0;--awb-spacing-right-medium:0.61875%;--awb-spacing-left-medium:0.61875%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0.495%;--awb-spacing-left-small:0.495%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-7 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:var(--awb-color5);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Autre<\/h3><\/div><style type=\"text\/css\">#accordian-7 .fusion-panel:hover,#accordian-7 .fusion-panel.hover{ background-color: var(--awb-color2) } #accordian-7 .fusion-panel { border-color:var(--awb-color1); border-width:0px; background-color:var(--awb-color5); }.fusion-accordian #accordian-7 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-7 .panel-title a .fa-fusion-box{ color: var(--awb-color4);}.fusion-accordian #accordian-7.fusion-toggle-icon-right .fusion-toggle-heading{ margin-right: 34px;}.fusion-accordian  #accordian-7 .panel-title a{font-family:\"Gilroy Medium\";font-style:normal;font-weight:400;}.fusion-accordian  #accordian-7 .panel-title a:not(:hover){color:var(--awb-color4);}.fusion-accordian  #accordian-7 .toggle-content{color:var(--awb-color4);font-family:\"PP Mori Regular\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-7 .panel-title a:hover,.fusion-accordian #accordian-7 .panel-title a.hover { color: var(--awb-color4);}.fusion-faq-shortcode .fusion-accordian #accordian-7 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color4);}.fusion-accordian #accordian-7.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-7.fusion-toggle-icon-unboxed .panel-title a.hover .fa-fusion-box { color: var(--awb-color4); }.fusion-faqs-wrapper .fusion-accordian #accordian-7 .panel-title a.active{ color: var(--awb-color4) !important;}.fusion-faqs-wrapper .fusion-accordian  #accordian-7.fusion-toggle-icon-unboxed .fusion-panel .panel-title a.active .fa-fusion-box{ color: var(--awb-color4) !important;}<\/style><div class=\"fusion-faq-shortcode faq-red\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group  fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordian-7\"><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94524 autre \"><span class=\"entry-title rich-snippet-hidden\">\u00cates-vous durables ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-11-16T14:54:10+01:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_7-94524\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-7\" data-target=\"#collapse-7-94524\" href=\"#collapse-7-94524\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00cates-vous durables ?<\/div><\/a><\/h5><\/div><div id=\"collapse-7-94524\" aria-labelledby=\"faq_7-94524\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Absolument ! Notre entreprise est certifi\u00e9e MPS et Global GAP, et notre boutique en ligne propose, entre autres, des produits cultiv\u00e9s biologiquement et certifi\u00e9s Planet Proof et SKAL. <\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-medium-visibility fusion-no-large-visibility\" style=\"--link_color: var(--awb-color2);--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:-77px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1357.44px;margin-left: calc(-1% \/ 2 );margin-right: calc(-1% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_4_5 4_5 fusion-flex-column\" style=\"--awb-padding-top:20px;--awb-padding-right:20px;--awb-padding-bottom:20px;--awb-padding-left:20px;--awb-overflow:hidden;--awb-bg-color:var(--awb-color2);--awb-bg-color-hover:var(--awb-color2);--awb-bg-size:cover;--awb-border-radius:8px 8px 8px 8px;--awb-width-large:80%;--awb-margin-top-large:0px;--awb-spacing-right-large:0.61875%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0.61875%;--awb-width-medium:80%;--awb-order-medium:0;--awb-spacing-right-medium:0.61875%;--awb-spacing-left-medium:0.61875%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0.495%;--awb-spacing-left-small:0.495%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><style type=\"text\/css\">#accordian-8 .fusion-panel:hover,#accordian-8 .fusion-panel.hover{ background-color: var(--awb-custom_color_1) } #accordian-8 .fusion-panel { border-color:var(--awb-color1); border-width:0px; background-color:var(--awb-custom_color_1); }.fusion-accordian #accordian-8 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-8 .panel-title a .fa-fusion-box{ color: var(--awb-color2);}.fusion-accordian #accordian-8.fusion-toggle-icon-right .fusion-toggle-heading{ margin-right: 34px;}.fusion-accordian  #accordian-8 .panel-title a{font-size:18px;font-family:\"Gilroy Medium\";font-style:normal;font-weight:400;}.fusion-accordian  #accordian-8 .panel-title a:not(:hover){color:var(--awb-color2);}.fusion-accordian  #accordian-8 .toggle-content{color:var(--awb-color2);font-family:\"PP Mori Regular\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-8 .panel-title a:hover,.fusion-accordian #accordian-8 .panel-title a.hover { color: var(--awb-color2);}.fusion-faq-shortcode .fusion-accordian #accordian-8 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color2);}.fusion-accordian #accordian-8.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-8.fusion-toggle-icon-unboxed .panel-title a.hover .fa-fusion-box { color: var(--awb-color2); }.fusion-faqs-wrapper .fusion-accordian #accordian-8 .panel-title a.active{ color: var(--awb-color2) !important;}.fusion-faqs-wrapper .fusion-accordian  #accordian-8.fusion-toggle-icon-unboxed .fusion-panel .panel-title a.active .fa-fusion-box{ color: var(--awb-color2) !important;}<\/style><div class=\"fusion-faq-shortcode faq-oker\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group  fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordian-8\"><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94526 questions-frequemment-posees \"><span class=\"entry-title rich-snippet-hidden\">Comment puis-je vous contacter ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-11-16T14:45:37+01:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_8-94526\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-8\" data-target=\"#collapse-8-94526\" href=\"#collapse-8-94526\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment puis-je vous contacter ?<\/div><\/a><\/h5><\/div><div id=\"collapse-8-94526\" aria-labelledby=\"faq_8-94526\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Nous sommes toujours facilement joignables. Pour toute question ou d\u00e9fi. <\/p>\n<p><strong>WhatsApp<br \/>\n<\/strong>+31 174-637400<br \/>\n<em>Du lundi au vendredi : 08h00 \u2013 17h30<\/em><br \/>\n<em>Samedi : 09h00 \u00e0 11h00<\/em><\/p>\n<p><strong>T\u00e9l\u00e9phone<\/strong><br \/>\n+31 174-637400<br \/>\n<em>Du lundi au vendredi : 08h00 \u2013 17h30<\/em><\/p>\n<p><strong>E-mail<\/strong><br \/>\ninfo@bloomer.nl<\/p>\n<p><strong>Chat<\/strong><br \/>\nVous pouvez d\u00e9marrer une conversation avec nous via le site web et la boutique en ligne en cliquant sur le bouton de chat en bas \u00e0 droite.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion_builder_column_4_5 4_5 fusion-flex-column\" style=\"--awb-padding-top:20px;--awb-padding-right:20px;--awb-padding-bottom:20px;--awb-padding-left:20px;--awb-overflow:hidden;--awb-bg-color:var(--awb-color3);--awb-bg-color-hover:var(--awb-color3);--awb-bg-size:cover;--awb-border-radius:8px 8px 8px 8px;--awb-width-large:80%;--awb-margin-top-large:20px;--awb-spacing-right-large:0.61875%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0.61875%;--awb-width-medium:80%;--awb-order-medium:0;--awb-spacing-right-medium:0.61875%;--awb-spacing-left-medium:0.61875%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0.495%;--awb-spacing-left-small:0.495%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-8 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color6);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:36px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;Gilroy Medium&quot;;font-style:normal;font-weight:400;margin:0;font-size:1em;line-height:120%;\">Questions sur l&rsquo;enregistrement<\/h2><\/div><style type=\"text\/css\">#accordian-9 .fusion-panel:hover,#accordian-9 .fusion-panel.hover{ background-color: var(--awb-color6) } #accordian-9 .fusion-panel { border-color:var(--awb-color6); border-width:0px; background-color:var(--awb-color6); }.fusion-accordian #accordian-9 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-9 .panel-title a .fa-fusion-box{ color: var(--awb-color3);}.fusion-accordian #accordian-9.fusion-toggle-icon-right .fusion-toggle-heading{ margin-right: 34px;}.fusion-accordian  #accordian-9 .panel-title a{font-size:18px;font-family:\"Gilroy Medium\";font-style:normal;font-weight:400;}.fusion-accordian  #accordian-9 .panel-title a:not(:hover){color:var(--awb-color3);}.fusion-accordian  #accordian-9 .toggle-content{color:var(--awb-color3);font-family:\"PP Mori Regular\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-9 .panel-title a:hover,.fusion-accordian #accordian-9 .panel-title a.hover { color: var(--awb-color3);}.fusion-faq-shortcode .fusion-accordian #accordian-9 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color3);}.fusion-accordian #accordian-9.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-9.fusion-toggle-icon-unboxed .panel-title a.hover .fa-fusion-box { color: var(--awb-color3); }.fusion-faqs-wrapper .fusion-accordian #accordian-9 .panel-title a.active{ color: var(--awb-color3) !important;}.fusion-faqs-wrapper .fusion-accordian  #accordian-9.fusion-toggle-icon-unboxed .fusion-panel .panel-title a.active .fa-fusion-box{ color: var(--awb-color3) !important;}<\/style><div class=\"fusion-faq-shortcode faq-blue\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group  fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordian-9\"><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94360 questions-sur-lenregistrement \"><span class=\"entry-title rich-snippet-hidden\">Quand puis-je pr\u00e9tendre \u00e0 un compte chez Bloomer&nbsp;?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-11-16T14:18:51+01:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_9-94360\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-9\" data-target=\"#collapse-9-94360\" href=\"#collapse-9-94360\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quand puis-je pr\u00e9tendre \u00e0 un compte chez Bloomer&nbsp;?<\/div><\/a><\/h5><\/div><div id=\"collapse-9-94360\" aria-labelledby=\"faq_9-94360\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Vous \u00eates fleuriste avec un magasin physique ou styliste floral avec un num\u00e9ro de TVA et\/ou de chambre de commerce dans le commerce des fleurs et des plantes ? Vous \u00eates alors \u00e0 la bonne adresse. <a href=\"https:\/\/bloomer.nl\/zo-werkt-klant-worden\/\">Inscrivez-vous ici<\/a> et nous vous contacterons rapidement.  Nous sommes tr\u00e8s curieux de vous conna\u00eetre, vous et votre entreprise. \u00c0 bient\u00f4t!<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94359 questions-sur-lenregistrement \"><span class=\"entry-title rich-snippet-hidden\">Comment puis-je devenir client ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-11-16T14:45:50+01:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_9-94359\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-9\" data-target=\"#collapse-9-94359\" href=\"#collapse-9-94359\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment puis-je devenir client ?<\/div><\/a><\/h5><\/div><div id=\"collapse-9-94359\" aria-labelledby=\"faq_9-94359\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Vous \u00eates fleuriste avec un magasin physique ou styliste floral avec un num\u00e9ro de TVA et\/ou de chambre de commerce dans le commerce des fleurs et des plantes ? Vous \u00eates alors \u00e0 la bonne adresse. <a href=\"https:\/\/bloomer.nl\/zo-werkt-klant-worden\/\">Inscrivez-vous ici<\/a> et nous vous contacterons rapidement.  Nous sommes tr\u00e8s curieux de vous conna\u00eetre, vous et votre entreprise. \u00c0 bient\u00f4t!<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94527 questions-sur-lenregistrement \"><span class=\"entry-title rich-snippet-hidden\">Comment traitez-vous mes donn\u00e9es personnelles ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-11-16T14:45:44+01:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_9-94527\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-9\" data-target=\"#collapse-9-94527\" href=\"#collapse-9-94527\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment traitez-vous mes donn\u00e9es personnelles ?<\/div><\/a><\/h5><\/div><div id=\"collapse-9-94527\" aria-labelledby=\"faq_9-94527\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Les r\u00e8gles concernant la protection des donn\u00e9es personnelles sont \u00e9tablies dans la loi RGPD sur la confidentialit\u00e9. L&rsquo;Autorit\u00e9 de protection des donn\u00e9es veille au respect de cette loi. En tant qu&rsquo;organisation, nous sommes donc tenus de traiter vos donn\u00e9es personnelles de la mani\u00e8re la plus s\u00fbre, confidentielle et soigneuse possible.  <\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-12 fusion_builder_column_4_5 4_5 fusion-flex-column\" style=\"--awb-padding-top:20px;--awb-padding-right:20px;--awb-padding-bottom:20px;--awb-padding-left:20px;--awb-overflow:hidden;--awb-bg-color:var(--awb-color4);--awb-bg-color-hover:var(--awb-color4);--awb-bg-size:cover;--awb-border-radius:8px 8px 8px 8px;--awb-width-large:80%;--awb-margin-top-large:20px;--awb-spacing-right-large:0.61875%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0.61875%;--awb-width-medium:80%;--awb-order-medium:0;--awb-spacing-right-medium:0.61875%;--awb-spacing-left-medium:0.61875%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0.495%;--awb-spacing-left-small:0.495%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-9 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:var(--awb-color5);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;Gilroy Medium&quot;;font-style:normal;font-weight:400;margin:0;\">Questions sur la boutique en ligne<\/h3><\/div><style type=\"text\/css\">#accordian-10 .fusion-panel:hover,#accordian-10 .fusion-panel.hover{ background-color: var(--awb-color5) } #accordian-10 .fusion-panel { border-color:var(--awb-color1); border-width:0px; background-color:var(--awb-color5); }.fusion-accordian #accordian-10 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-10 .panel-title a .fa-fusion-box{ color: var(--awb-color4);}.fusion-accordian #accordian-10.fusion-toggle-icon-right .fusion-toggle-heading{ margin-right: 34px;}.fusion-accordian  #accordian-10 .panel-title a{font-size:18px;font-family:\"Gilroy Medium\";font-style:normal;font-weight:400;}.fusion-accordian  #accordian-10 .panel-title a:not(:hover){color:var(--awb-color4);}.fusion-accordian  #accordian-10 .toggle-content{color:var(--awb-color4);font-family:\"PP Mori Regular\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-10 .panel-title a:hover,.fusion-accordian #accordian-10 .panel-title a.hover { color: var(--awb-color4);}.fusion-faq-shortcode .fusion-accordian #accordian-10 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color4);}.fusion-accordian #accordian-10.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-10.fusion-toggle-icon-unboxed .panel-title a.hover .fa-fusion-box { color: var(--awb-color4); }.fusion-faqs-wrapper .fusion-accordian #accordian-10 .panel-title a.active{ color: var(--awb-color4) !important;}.fusion-faqs-wrapper .fusion-accordian  #accordian-10.fusion-toggle-icon-unboxed .fusion-panel .panel-title a.active .fa-fusion-box{ color: var(--awb-color4) !important;}<\/style><div class=\"fusion-faq-shortcode faq-red\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group  fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordian-10\"><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94402 questions-sur-la-boutique-en-ligne \"><span class=\"entry-title rich-snippet-hidden\">J&rsquo;ai des questions sur un produit sp\u00e9cifique. Comment puis-je les poser ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-09-22T11:47:36+02:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_10-94402\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-10\" data-target=\"#collapse-10-94402\" href=\"#collapse-10-94402\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">J&rsquo;ai des questions sur un produit sp\u00e9cifique. Comment puis-je les poser ?<\/div><\/a><\/h5><\/div><div id=\"collapse-10-94402\" aria-labelledby=\"faq_10-94402\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><a href=\"https:\/\/bloomer.nl\/contact\/\">Contactez-nous<\/a>, nous sommes l\u00e0 pour vous aider et vous conseiller. Nous en serions ravis ! <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94405 questions-sur-la-boutique-en-ligne \"><span class=\"entry-title rich-snippet-hidden\">J&rsquo;ai cliqu\u00e9 par erreur sur un produit que je ne souhaite pas. Que faire maintenant ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-11-16T14:47:21+01:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_10-94405\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-10\" data-target=\"#collapse-10-94405\" href=\"#collapse-10-94405\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">J&rsquo;ai cliqu\u00e9 par erreur sur un produit que je ne souhaite pas. Que faire maintenant ?<\/div><\/a><\/h5><\/div><div id=\"collapse-10-94405\" aria-labelledby=\"faq_10-94405\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Geen paniek, kan gebeuren! Bel ons even dan passen we het handmatig voor je aan. Je bereikt ons op doordeweekse dagen op (telefonisch of via Whatsapp): <strong>+31 174-637400.<\/strong>  <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94403 questions-sur-la-boutique-en-ligne \"><span class=\"entry-title rich-snippet-hidden\">Je ne trouve pas un produit dans la boutique en ligne. Comment puis-je l&rsquo;obtenir ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-06T07:36:55+02:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_10-94403\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-10\" data-target=\"#collapse-10-94403\" href=\"#collapse-10-94403\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Je ne trouve pas un produit dans la boutique en ligne. Comment puis-je l&rsquo;obtenir ?<\/div><\/a><\/h5><\/div><div id=\"collapse-10-94403\" aria-labelledby=\"faq_10-94403\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Faire en sorte que vous obteniez ce que vous cherchez, c&rsquo;est notre priorit\u00e9. N&rsquo;h\u00e9sitez pas \u00e0 nous indiquer le produit que vous souhaitez et nous ferons notre possible pour vous le procurer.  <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94408 questions-sur-la-boutique-en-ligne \"><span class=\"entry-title rich-snippet-hidden\">J&rsquo;ai oubli\u00e9 mon mot de passe, que faire ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-09-10T14:24:50+02:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_10-94408\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-10\" data-target=\"#collapse-10-94408\" href=\"#collapse-10-94408\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">J&rsquo;ai oubli\u00e9 mon mot de passe, que faire ?<\/div><\/a><\/h5><\/div><div id=\"collapse-10-94408\" aria-labelledby=\"faq_10-94408\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Ne vous inqui\u00e9tez pas ! Prenez <a href=\"https:\/\/bloomer.nl\/contact\/\">contact<\/a> avec nous et nous veillerons \u00e0 ce que vous puissiez vous reconnecter rapidement. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94406 questions-sur-la-boutique-en-ligne \"><span class=\"entry-title rich-snippet-hidden\">Comment confirmer ma commande ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-09-10T14:24:35+02:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_10-94406\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-10\" data-target=\"#collapse-10-94406\" href=\"#collapse-10-94406\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment confirmer ma commande ?<\/div><\/a><\/h5><\/div><div id=\"collapse-10-94406\" aria-labelledby=\"faq_10-94406\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Tout ce que vous ajoutez \u00e0 votre panier devient automatiquement une commande apr\u00e8s 10 minutes. Veillez donc \u00e0 bien v\u00e9rifier les quantit\u00e9s que vous ajoutez dans votre panier. D\u00e8s que vous aurez appuy\u00e9 sur confirmer, vous recevrez une confirmation de votre commande.  <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94361 questions-sur-la-boutique-en-ligne \"><span class=\"entry-title rich-snippet-hidden\">Comment s\u00e9lectionner une date de livraison&nbsp;?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-06T07:36:58+02:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_10-94361\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-10\" data-target=\"#collapse-10-94361\" href=\"#collapse-10-94361\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment s\u00e9lectionner une date de livraison&nbsp;?<\/div><\/a><\/h5><\/div><div id=\"collapse-10-94361\" aria-labelledby=\"faq_10-94361\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>D\u00e8s que vous choisissez un certain assortiment, vous voyez automatiquement les jours de livraison. Cliquez sur le jour id\u00e9al et voil\u00e0&nbsp;! <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94362 questions-sur-la-boutique-en-ligne \"><span class=\"entry-title rich-snippet-hidden\">Comment fonctionne la boutique en ligne ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-06T07:37:10+02:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_10-94362\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-10\" data-target=\"#collapse-10-94362\" href=\"#collapse-10-94362\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment fonctionne la boutique en ligne ?<\/div><\/a><\/h5><\/div><div id=\"collapse-10-94362\" aria-labelledby=\"faq_10-94362\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><ol>\n<li>Acc\u00e9dez \u00e0 la boutique en ligne Bloomer.<\/li>\n<li>Choisissez parmi les cat\u00e9gories de produits : Fleurs, Plantes ou Accessoires et cliquez sur l&rsquo;une des boutiques.<\/li>\n<li>Cliquez sur le jour de livraison disponible et choisissez votre cr\u00e9neau.<\/li>\n<li>Ajoutez ensuite des produits \u00e0 votre panier en saisissant la quantit\u00e9 et en appuyant sur le signe +.<\/li>\n<li>\u00c0 la fin de la journ\u00e9e, vous recevrez une confirmation de votre commande totale.<\/li>\n<\/ol>\n<p>ATTENTION : lorsque vous avez ajout\u00e9 des produits \u00e0 votre panier, la commande sera <u>automatiquement valid\u00e9e<\/u> apr\u00e8s 10 minutes. Si vous souhaitez modifier ou annuler quelque chose apr\u00e8s ces 10 minutes, veuillez prendre <a href=\"https:\/\/bloomer.nl\/contact\/\">contact<\/a> avec nous. Votre panier reste visible tout au long de la journ\u00e9e, mais ne peut pas \u00eatre modifi\u00e9.  <\/p>\n<p>Vous rencontrez des difficult\u00e9s ? N&rsquo;h\u00e9sitez pas \u00e0 nous <g id=\"gid_0\">contacter<\/g>, nous vous guiderons avec plaisir pour votre premi\u00e8re commande. Une fois que vous aurez compris le syst\u00e8me, ce sera un jeu d&rsquo;enfant !  <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94363 questions-sur-la-boutique-en-ligne \"><span class=\"entry-title rich-snippet-hidden\">Comment puis-je me connecter&nbsp;?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-06T07:36:58+02:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_10-94363\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-10\" data-target=\"#collapse-10-94363\" href=\"#collapse-10-94363\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment puis-je me connecter&nbsp;?<\/div><\/a><\/h5><\/div><div id=\"collapse-10-94363\" aria-labelledby=\"faq_10-94363\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Voyez-vous le bouton vert \u00ab&nbsp;Webshop&nbsp;\u00bb en haut \u00e0 droite de cette page&nbsp;? Un simple clic vous permettra d\u2019acc\u00e9der \u00e0 la <g id=\"gid_0\">boutique en ligne Bloomer<\/g>. Place au shopping&nbsp;!  <\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-13 fusion_builder_column_4_5 4_5 fusion-flex-column\" style=\"--awb-padding-top:20px;--awb-padding-right:20px;--awb-padding-bottom:20px;--awb-padding-left:20px;--awb-overflow:hidden;--awb-bg-color:var(--awb-custom_color_4);--awb-bg-color-hover:var(--awb-custom_color_4);--awb-bg-size:cover;--awb-border-radius:8px 8px 8px 8px;--awb-width-large:80%;--awb-margin-top-large:20px;--awb-spacing-right-large:0.61875%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0.61875%;--awb-width-medium:80%;--awb-order-medium:0;--awb-spacing-right-medium:0.61875%;--awb-spacing-left-medium:0.61875%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0.495%;--awb-spacing-left-small:0.495%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-10 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:var(--awb-custom_color_3);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Questions concernant votre commande<\/h3><\/div><style type=\"text\/css\">#accordian-11 .fusion-panel:hover,#accordian-11 .fusion-panel.hover{ background-color: var(--awb-custom_color_3) } #accordian-11 .fusion-panel { border-color:var(--awb-color1); border-width:0px; background-color:var(--awb-custom_color_3); }.fusion-accordian #accordian-11 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-11 .panel-title a .fa-fusion-box{ color: var(--awb-custom_color_4);}.fusion-accordian #accordian-11.fusion-toggle-icon-right .fusion-toggle-heading{ margin-right: 34px;}.fusion-accordian  #accordian-11 .panel-title a{font-size:18px;font-family:\"Gilroy Medium\";font-style:normal;font-weight:400;}.fusion-accordian  #accordian-11 .panel-title a:not(:hover){color:var(--awb-custom_color_4);}.fusion-accordian  #accordian-11 .toggle-content{color:var(--awb-custom_color_4);font-family:\"PP Mori Regular\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-11 .panel-title a:hover,.fusion-accordian #accordian-11 .panel-title a.hover { color: var(--awb-custom_color_4);}.fusion-faq-shortcode .fusion-accordian #accordian-11 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-custom_color_4);}.fusion-accordian #accordian-11.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-11.fusion-toggle-icon-unboxed .panel-title a.hover .fa-fusion-box { color: var(--awb-custom_color_4); }.fusion-faqs-wrapper .fusion-accordian #accordian-11 .panel-title a.active{ color: var(--awb-custom_color_4) !important;}.fusion-faqs-wrapper .fusion-accordian  #accordian-11.fusion-toggle-icon-unboxed .fusion-panel .panel-title a.active .fa-fusion-box{ color: var(--awb-custom_color_4) !important;}<\/style><div class=\"fusion-faq-shortcode faq-green\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group  fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordian-11\"><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94350 questions-concernant-votre-commande \"><span class=\"entry-title rich-snippet-hidden\">Puis-je retourner des produits ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-06T07:36:33+02:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_11-94350\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-11\" data-target=\"#collapse-11-94350\" href=\"#collapse-11-94350\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Puis-je retourner des produits ?<\/div><\/a><\/h5><\/div><div id=\"collapse-11-94350\" aria-labelledby=\"faq_11-94350\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Non, ce n&rsquo;est pas possible. Si vous recevez un produit incomplet ou endommag\u00e9 de notre part, nous le r\u00e9soudrons bien s\u00fbr. Dans ce cas, veuillez nous contacter.  <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94386 questions-concernant-votre-commande \"><span class=\"entry-title rich-snippet-hidden\">Vendez-vous \u00e9galement des produits durables ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-06T07:36:34+02:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_11-94386\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-11\" data-target=\"#collapse-11-94386\" href=\"#collapse-11-94386\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Vendez-vous \u00e9galement des produits durables ?<\/div><\/a><\/h5><\/div><div id=\"collapse-11-94386\" aria-labelledby=\"faq_11-94386\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Absolument ! Nous proposons notamment des produits biologiques, certifi\u00e9s Planet Proof et SKAL. Dans notre boutique en ligne Bloomer, vous pouvez m\u00eame voir en haut \u00e0 droite le pourcentage de produits durables disponibles dans la boutique \u00e0 ce moment-l\u00e0. Nous collaborons \u00e9galement avec le Barom\u00e8tre du Fleuriste Durable.   <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94397 questions-concernant-votre-commande \"><span class=\"entry-title rich-snippet-hidden\">Comment fonctionnent les listes de commandes ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-09-22T11:52:45+02:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_11-94397\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-11\" data-target=\"#collapse-11-94397\" href=\"#collapse-11-94397\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment fonctionnent les listes de commandes ?<\/div><\/a><\/h5><\/div><div id=\"collapse-11-94397\" aria-labelledby=\"faq_11-94397\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Vous le savez d\u00e9j\u00e0 tr\u00e8s bien : lors des jours f\u00e9ri\u00e9s comme la f\u00eate des m\u00e8res et la Saint-Valentin, on ach\u00e8te beaucoup plus de fleurs. Pour vous aider \u00e0 en tirer le meilleur parti, vous b\u00e9n\u00e9ficiez ces jours-l\u00e0 de Super Offres. Personnellement s\u00e9lectionn\u00e9es par nos acheteurs. Nous travaillons \u00e9galement avec une liste de commandes juste avant les jours f\u00e9ri\u00e9s charg\u00e9s. Nous l&rsquo;envoyons bien \u00e0 l&rsquo;avance \u00e0 tous nos clients afin que vous soyez d\u00e9j\u00e0 assur\u00e9 de votre commande de fleurs. Pratique !     <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94395 questions-concernant-votre-commande \"><span class=\"entry-title rich-snippet-hidden\">Quels sont les jours de livraison ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-11-16T14:48:51+01:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_11-94395\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-11\" data-target=\"#collapse-11-94395\" href=\"#collapse-11-94395\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quels sont les jours de livraison ?<\/div><\/a><\/h5><\/div><div id=\"collapse-11-94395\" aria-labelledby=\"faq_11-94395\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Les jours de livraison exacts d\u00e9pendent de l&rsquo;option de livraison que vous choisissez.<\/p>\n<p>Si vous choisissez la livraison par nos soins, vous \u00eates assur\u00e9 d&rsquo;une livraison de nuit. Nos cr\u00e9neaux de livraison sp\u00e9cifiques : nuit du lundi, mercredi et vendredi. Ainsi, votre commande sera pr\u00eate dans votre magasin le mardi, jeudi ou samedi matin. Nous livrons votre stock pendant la nuit pour que vous puissiez impressionner vos clients d\u00e8s le matin ;-). Si votre commande est livr\u00e9e par l&rsquo;un de nos partenaires logistiques, veuillez prendre <a href=\"https:\/\/bloomer.nl\/bloomer-service-team\/\">contact<\/a> avec nous.    <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94393 questions-concernant-votre-commande \"><span class=\"entry-title rich-snippet-hidden\">Mes fleurs sont endommag\u00e9es, que faites-vous \u00e0 ce sujet ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-09-22T11:51:45+02:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_11-94393\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-11\" data-target=\"#collapse-11-94393\" href=\"#collapse-11-94393\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Mes fleurs sont endommag\u00e9es, que faites-vous \u00e0 ce sujet ?<\/div><\/a><\/h5><\/div><div id=\"collapse-11-94393\" aria-labelledby=\"faq_11-94393\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Ah, pourtant nous sommes si prudents&#8230; Ce n&rsquo;est pas intentionnel, mais cela peut parfois arriver avec des produits fragiles comme les fleurs. N&rsquo;h\u00e9sitez pas \u00e0 nous le signaler (imm\u00e9diatement apr\u00e8s la livraison !). Nous chercherons ensemble une solution appropri\u00e9e.  <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94352 questions-concernant-votre-commande \"><span class=\"entry-title rich-snippet-hidden\">Ma commande (ou une partie de celle-ci) n&rsquo;est pas arriv\u00e9e, que faire ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-06T07:36:28+02:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_11-94352\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-11\" data-target=\"#collapse-11-94352\" href=\"#collapse-11-94352\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Ma commande (ou une partie de celle-ci) n&rsquo;est pas arriv\u00e9e, que faire ?<\/div><\/a><\/h5><\/div><div id=\"collapse-11-94352\" aria-labelledby=\"faq_11-94352\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>C&rsquo;est tr\u00e8s ennuyeux ! N&rsquo;h\u00e9sitez pas \u00e0 <a href=\"https:\/\/bloomer.nl\/contact\/\">nous<\/a> contacter et nous trouverons une solution ad\u00e9quate dans les plus brefs d\u00e9lais. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94400 questions-concernant-votre-commande \"><span class=\"entry-title rich-snippet-hidden\">Comment puis-je modifier ou annuler ma commande ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-09-22T11:50:18+02:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_11-94400\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-11\" data-target=\"#collapse-11-94400\" href=\"#collapse-11-94400\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment puis-je modifier ou annuler ma commande ?<\/div><\/a><\/h5><\/div><div id=\"collapse-11-94400\" aria-labelledby=\"faq_11-94400\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Veuillez prendre <a href=\"https:\/\/bloomer.nl\/contact\/\">contact<\/a> avec nous et nous nous assurerons que tout soit correctement trait\u00e9.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94407 questions-concernant-votre-commande \"><span class=\"entry-title rich-snippet-hidden\">Comment puis-je passer commande&nbsp;?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-11-16T14:52:42+01:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_11-94407\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-11\" data-target=\"#collapse-11-94407\" href=\"#collapse-11-94407\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment puis-je passer commande&nbsp;?<\/div><\/a><\/h5><\/div><div id=\"collapse-11-94407\" aria-labelledby=\"faq_11-94407\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Nous serons ravis de vous aider et de vous conseiller par t\u00e9l\u00e9phone, mais les commandes proprement dites ne peuvent \u00eatre pass\u00e9es qu\u2019en ligne.<br \/>\nD\u00e8s que vous vous serez inscrit aupr\u00e8s de nous et que votre compte Bloomer sera d\u00e9finitif, vous pourrez vous connecter \u00e0 notre boutique en ligne Bloomer avec vos identifiants.<\/p>\n<ol>\n<li>Connectez-vous \u00e0 la boutique en ligne Bloomer.<\/li>\n<li>Choisissez parmi les cat\u00e9gories de produits : Fleurs, Plantes ou Accessoires et cliquez sur l&rsquo;une des boutiques.<\/li>\n<li>Cliquez sur l\u2019ic\u00f4ne du calendrier en haut \u00e0 droite pour s\u00e9lectionner le jour de livraison souhait\u00e9.<\/li>\n<li>Ajoutez ensuite des produits \u00e0 votre panier en cliquant sur le signe +.<\/li>\n<\/ol>\n<p>ATTENTION : lorsque vous avez ajout\u00e9 des produits \u00e0 votre panier, la commande sera <u>automatiquement<\/u> transmise apr\u00e8s 10 minutes. Les produits que vous souhaitez retrouver facilement ult\u00e9rieurement, mais que vous ne voulez pas commander imm\u00e9diatement, peuvent \u00eatre ajout\u00e9s \u00e0 vos Favoris. Si cela ne s&rsquo;est pas bien pass\u00e9 et que vous souhaitez encore modifier ou annuler quelque chose apr\u00e8s ces 10 minutes, veuillez prendre <g id=\"gid_1\">contact<\/g>. Votre panier est visible pendant la journ\u00e9e, mais non modifiable.   <\/p>\n<p>Vous rencontrez des difficult\u00e9s ? N&rsquo;h\u00e9sitez pas \u00e0 nous <g id=\"gid_0\">contacter<\/g>, nous vous guiderons avec plaisir pour votre premi\u00e8re commande. Une fois que vous aurez compris le syst\u00e8me, ce sera un jeu d&rsquo;enfant !  <\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-14 fusion_builder_column_4_5 4_5 fusion-flex-column\" style=\"--awb-padding-top:20px;--awb-padding-right:20px;--awb-padding-bottom:20px;--awb-padding-left:20px;--awb-overflow:hidden;--awb-bg-color:var(--awb-color2);--awb-bg-color-hover:var(--awb-color2);--awb-bg-size:cover;--awb-border-radius:8px 8px 8px 8px;--awb-width-large:80%;--awb-margin-top-large:20px;--awb-spacing-right-large:0.61875%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0.61875%;--awb-width-medium:80%;--awb-order-medium:0;--awb-spacing-right-medium:0.61875%;--awb-spacing-left-medium:0.61875%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0.495%;--awb-spacing-left-small:0.495%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-11 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:var(--awb-custom_color_1);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Questions sur la livraison<\/h3><\/div><style type=\"text\/css\">#accordian-12 .fusion-panel:hover,#accordian-12 .fusion-panel.hover{ background-color: var(--awb-custom_color_1) } #accordian-12 .fusion-panel { border-color:var(--awb-color1); border-width:0px; background-color:var(--awb-custom_color_1); }.fusion-accordian #accordian-12 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-12 .panel-title a .fa-fusion-box{ color: var(--awb-color2);}.fusion-accordian #accordian-12.fusion-toggle-icon-right .fusion-toggle-heading{ margin-right: 34px;}.fusion-accordian  #accordian-12 .panel-title a{font-size:18px;font-family:\"Gilroy Medium\";font-style:normal;font-weight:400;}.fusion-accordian  #accordian-12 .panel-title a:not(:hover){color:var(--awb-color2);}.fusion-accordian  #accordian-12 .toggle-content{color:var(--awb-color2);font-family:\"PP Mori Regular\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-12 .panel-title a:hover,.fusion-accordian #accordian-12 .panel-title a.hover { color: var(--awb-color2);}.fusion-faq-shortcode .fusion-accordian #accordian-12 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color2);}.fusion-accordian #accordian-12.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-12.fusion-toggle-icon-unboxed .panel-title a.hover .fa-fusion-box { color: var(--awb-color2); }.fusion-faqs-wrapper .fusion-accordian #accordian-12 .panel-title a.active{ color: var(--awb-color2) !important;}.fusion-faqs-wrapper .fusion-accordian  #accordian-12.fusion-toggle-icon-unboxed .fusion-panel .panel-title a.active .fa-fusion-box{ color: var(--awb-color2) !important;}<\/style><div class=\"fusion-faq-shortcode faq-oker\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group  fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordian-12\"><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94349 questions-sur-la-livraison \"><span class=\"entry-title rich-snippet-hidden\">Pourquoi livrez-vous les fleurs \u00e0 sec ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-06T07:36:41+02:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_12-94349\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-12\" data-target=\"#collapse-12-94349\" href=\"#collapse-12-94349\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Pourquoi livrez-vous les fleurs \u00e0 sec ?<\/div><\/a><\/h5><\/div><div id=\"collapse-12-94349\" aria-labelledby=\"faq_12-94349\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><strong>C&rsquo;est meilleur pour la qualit\u00e9<\/strong><br \/>\nDe plus, les fleurs peuvent tr\u00e8s bien rester un moment sans eau si vous les gardez au frais et \u00ab endormies \u00bb au pr\u00e9alable. C&rsquo;est exactement ce que nous faisons ! En outre, elles ne m\u00fbrissent pas davantage, ce qui fait qu&rsquo;elles arrivent chez vous exactement dans la bonne phase de floraison et fra\u00eeches et fruit\u00e9es !  <\/p>\n<p><strong>C&rsquo;est plus s\u00fbr<\/strong><br \/>\nSans eau, nous pouvons emballer vos fleurs de mani\u00e8re beaucoup plus solide et plus propre. Et plus c&rsquo;est sec, moins il y a de risques de maladies et de champignons. <\/p>\n<p><strong>C&rsquo;est plus efficace et plus durable<\/strong><br \/>\nLa Bloomerbox empilable \u00e9conomise \u00e9norm\u00e9ment d&rsquo;espace ; plus de commandes dans un camion, moins de trajets. De plus, nous r\u00e9utilisons chaque Bloomerbox \u00e0 chaque fois. <\/p>\n<p><strong>De quelle mani\u00e8re livrez-vous ?<\/strong><br \/>\nTous nos produits sont livr\u00e9s dans notre Bloomerbox sp\u00e9ciale. Un bac \u00e0 fleurs r\u00e9utilisable et empilable et 100 % recyclable. Super efficace et comme si vous d\u00e9balliez un cadeau \u00e0 chaque fois.  <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94399 questions-sur-la-livraison \"><span class=\"entry-title rich-snippet-hidden\">J&rsquo;ai des Bloomerboxes dans mon magasin. Comment puis-je les signaler pour un retour ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-09-22T11:51:29+02:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_12-94399\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-12\" data-target=\"#collapse-12-94399\" href=\"#collapse-12-94399\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">J&rsquo;ai des Bloomerboxes dans mon magasin. Comment puis-je les signaler pour un retour ?<\/div><\/a><\/h5><\/div><div id=\"collapse-12-94399\" aria-labelledby=\"faq_12-94399\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Contactez-nous, nous viendrons les r\u00e9cup\u00e9rer chez vous d\u00e8s que possible.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94401 questions-sur-la-livraison \"><span class=\"entry-title rich-snippet-hidden\">Quand mes fleurs seront-elles livr\u00e9es ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-09-22T11:50:58+02:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_12-94401\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-12\" data-target=\"#collapse-12-94401\" href=\"#collapse-12-94401\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quand mes fleurs seront-elles livr\u00e9es ?<\/div><\/a><\/h5><\/div><div id=\"collapse-12-94401\" aria-labelledby=\"faq_12-94401\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Nous organisons la livraison de votre commande dans votre magasin le plus rapidement possible. Nous le faisons avec nos chauffeurs ou l&rsquo;un de nos partenaires. Vous pouvez \u00e9galement venir chercher votre commande vous-m\u00eame. Selon ce qui vous convient le mieux. Contactez-nous si vous souhaitez discuter des options.     <\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-15 fusion_builder_column_4_5 4_5 fusion-flex-column\" style=\"--awb-padding-top:20px;--awb-padding-right:20px;--awb-padding-bottom:20px;--awb-padding-left:20px;--awb-overflow:hidden;--awb-bg-color:var(--awb-color3);--awb-bg-color-hover:var(--awb-color3);--awb-bg-size:cover;--awb-border-radius:8px 8px 8px 8px;--awb-width-large:80%;--awb-margin-top-large:20px;--awb-spacing-right-large:0.61875%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0.61875%;--awb-width-medium:80%;--awb-order-medium:0;--awb-spacing-right-medium:0.61875%;--awb-spacing-left-medium:0.61875%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0.495%;--awb-spacing-left-small:0.495%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-12 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:var(--awb-color6);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Questions concernant votre paiement<\/h3><\/div><style type=\"text\/css\">#accordian-13 .fusion-panel:hover,#accordian-13 .fusion-panel.hover{ background-color: var(--awb-color6) } #accordian-13 .fusion-panel { border-color:var(--awb-color1); border-width:0px; background-color:var(--awb-color6); }.fusion-accordian #accordian-13 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-13 .panel-title a .fa-fusion-box{ color: var(--awb-color3);}.fusion-accordian #accordian-13.fusion-toggle-icon-right .fusion-toggle-heading{ margin-right: 34px;}.fusion-accordian  #accordian-13 .panel-title a{font-size:18px;font-family:\"Gilroy Medium\";font-style:normal;font-weight:400;}.fusion-accordian  #accordian-13 .panel-title a:not(:hover){color:var(--awb-color3);}.fusion-accordian  #accordian-13 .toggle-content{color:var(--awb-color3);font-family:\"PP Mori Regular\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-13 .panel-title a:hover,.fusion-accordian #accordian-13 .panel-title a.hover { color: var(--awb-color3);}.fusion-faq-shortcode .fusion-accordian #accordian-13 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color3);}.fusion-accordian #accordian-13.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-13.fusion-toggle-icon-unboxed .panel-title a.hover .fa-fusion-box { color: var(--awb-color3); }.fusion-faqs-wrapper .fusion-accordian #accordian-13 .panel-title a.active{ color: var(--awb-color3) !important;}.fusion-faqs-wrapper .fusion-accordian  #accordian-13.fusion-toggle-icon-unboxed .fusion-panel .panel-title a.active .fa-fusion-box{ color: var(--awb-color3) !important;}<\/style><div class=\"fusion-faq-shortcode faq-blue\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group  fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordian-13\"><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94264 questions-concernant-votre-paiement \"><span class=\"entry-title rich-snippet-hidden\">O\u00f9 puis-je trouver mes factures&nbsp;?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-06T07:36:31+02:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_13-94264\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-13\" data-target=\"#collapse-13-94264\" href=\"#collapse-13-94264\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">O\u00f9 puis-je trouver mes factures&nbsp;?<\/div><\/a><\/h5><\/div><div id=\"collapse-13-94264\" aria-labelledby=\"faq_13-94264\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Lorsque vous vous connectez \u00e0 la boutique en ligne, cliquez sur l\u2019ic\u00f4ne de personnage en haut \u00e0 droite. Dans le menu qui se d\u00e9roule, choisissez \u00ab&nbsp;factures&nbsp;\u00bb. Sur cette page, vous retrouverez toutes vos factures.  <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94265 questions-concernant-votre-paiement \"><span class=\"entry-title rich-snippet-hidden\">Que se passe-t-il en cas de retard de paiement ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-31T10:22:02+01:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_13-94265\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-13\" data-target=\"#collapse-13-94265\" href=\"#collapse-13-94265\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Que se passe-t-il en cas de retard de paiement ?<\/div><\/a><\/h5><\/div><div id=\"collapse-13-94265\" aria-labelledby=\"faq_13-94265\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Nous esp\u00e9rons naturellement que cela ne se produira pas, mais les circonstances peuvent parfois l&rsquo;occasionner. Si le paiement n&rsquo;est pas effectu\u00e9 dans les 5 jours, vous recevrez un rappel par e-mail. Si le paiement n&rsquo;est toujours pas finalis\u00e9 apr\u00e8s cela, nous prendrons contact avec vous.   <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94377 questions-concernant-votre-paiement \"><span class=\"entry-title rich-snippet-hidden\">Quels sont les moyens de paiement disponibles ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-06T07:36:36+02:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_13-94377\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-13\" data-target=\"#collapse-13-94377\" href=\"#collapse-13-94377\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quels sont les moyens de paiement disponibles ?<\/div><\/a><\/h5><\/div><div id=\"collapse-13-94377\" aria-labelledby=\"faq_13-94377\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Pour chaque commande que vous passez, vous recevez une facture. Celle-ci doit \u00eatre r\u00e9gl\u00e9e dans les 5 jours. Cela peut se faire de la mani\u00e8re suivante :  <\/p>\n<ul>\n<li>iDEAL<\/li>\n<li>Pr\u00e9l\u00e8vement automatique<\/li>\n<li>Virement bancaire<\/li>\n<li>Bancontact (Belgique)<\/li>\n<li>Sofort (Allemagne)<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-16 fusion_builder_column_4_5 4_5 fusion-flex-column\" style=\"--awb-padding-top:20px;--awb-padding-right:20px;--awb-padding-bottom:20px;--awb-padding-left:20px;--awb-overflow:hidden;--awb-bg-color:var(--awb-color4);--awb-bg-color-hover:var(--awb-color4);--awb-bg-size:cover;--awb-border-radius:8px 8px 8px 8px;--awb-width-large:80%;--awb-margin-top-large:20px;--awb-spacing-right-large:0.61875%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0.61875%;--awb-width-medium:80%;--awb-order-medium:0;--awb-spacing-right-medium:0.61875%;--awb-spacing-left-medium:0.61875%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0.495%;--awb-spacing-left-small:0.495%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-13 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:var(--awb-color5);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Autre<\/h3><\/div><style type=\"text\/css\">#accordian-14 .fusion-panel:hover,#accordian-14 .fusion-panel.hover{ background-color: var(--awb-color5) } #accordian-14 .fusion-panel { border-color:var(--awb-color1); border-width:0px; background-color:var(--awb-color5); }.fusion-accordian #accordian-14 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-14 .panel-title a .fa-fusion-box{ color: var(--awb-color4);}.fusion-accordian #accordian-14.fusion-toggle-icon-right .fusion-toggle-heading{ margin-right: 34px;}.fusion-accordian  #accordian-14 .panel-title a{font-size:18px;font-family:\"Gilroy Medium\";font-style:normal;font-weight:400;}.fusion-accordian  #accordian-14 .panel-title a:not(:hover){color:var(--awb-color4);}.fusion-accordian  #accordian-14 .toggle-content{color:var(--awb-color4);font-family:\"PP Mori Regular\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-14 .panel-title a:hover,.fusion-accordian #accordian-14 .panel-title a.hover { color: var(--awb-color4);}.fusion-faq-shortcode .fusion-accordian #accordian-14 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color4);}.fusion-accordian #accordian-14.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-14.fusion-toggle-icon-unboxed .panel-title a.hover .fa-fusion-box { color: var(--awb-color4); }.fusion-faqs-wrapper .fusion-accordian #accordian-14 .panel-title a.active{ color: var(--awb-color4) !important;}.fusion-faqs-wrapper .fusion-accordian  #accordian-14.fusion-toggle-icon-unboxed .fusion-panel .panel-title a.active .fa-fusion-box{ color: var(--awb-color4) !important;}<\/style><div class=\"fusion-faq-shortcode faq-red\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group  fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordian-14\"><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-94524 autre \"><span class=\"entry-title rich-snippet-hidden\">\u00cates-vous durables ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/bloomer.nl\/fr\/author\/evert-jelle\/\" rel=\"author\">evert-jelle<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-11-16T14:54:10+01:00<\/span><div class=\"panel-heading\"><h5 id=\"faq_14-94524\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-14\" data-target=\"#collapse-14-94524\" href=\"#collapse-14-94524\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon icon-bloomer-arrow-up\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-bloomer-arrow-down\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00cates-vous durables ?<\/div><\/a><\/h5><\/div><div id=\"collapse-14-94524\" aria-labelledby=\"faq_14-94524\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Absolument ! Notre entreprise est certifi\u00e9e MPS et Global GAP, et notre boutique en ligne propose, entre autres, des produits cultiv\u00e9s biologiquement et certifi\u00e9s Planet Proof et SKAL. <\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"content-type":"","footnotes":""},"class_list":["post-94259","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Questions fr\u00e9quemment pos\u00e9es - Bloomer<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bloomer.nl\/fr\/questions-frequemment-posees\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Questions fr\u00e9quemment pos\u00e9es - 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